Fresno Valves & Castings Responding to Sales Inquiries Faster & Integrating with ERP
Fresno Valves & Castings’ quote to manufacture process reduced from 4 weeks to 1 day
Based in California, USA, Fresno Valves & Castings manufacture some of the worldâ€™s leading water control devices. Its product range has expanded over the past 25 years to include water valves, gates and pipe fittings.
Before Implementing DriveWorks
Before using DriveWorks, a quote for each product line would take around 3 to 5 days. Every quote involved the sales team sending each specification to the engineering team. Engineering would fully design the product from scratch and create the BOM in their ERP system to get the correct costings. There was a lot of lengthy back and forth between the sales team, engineering team and the customer, leading to long lead times.
Saving Time while Creating a Great Customer Experience with DriveWorksÂ
Fresno valves not only use DriveWorks for design automation, but they also take advantage of DriveWorksâ€™ integration capabilities, pulling costing information directly from their costing database, which can then be used to directly calculate costing in DriveWorks.
Since the pandemic, raw material pricing has continued to fluctuate, so the ability to automatically draw this relevant information from a database is essential to their quoting process.
With DriveWorks handling the quote, drawing and manufacturing data generation, the engineers at Fresno have more time to focus on research and development.
Prior to DriveWorks, this full quoting process could take up to 4 weeks. Now the fully approved specification can be sent to the shop floor ready for manufacturing within a day.
“Our order volume has increased so much since adding DriveWorks that our engineering team has more than doubled to handle the amount of requests we receive!”
Sukhbir Singh, Mechanical Engineering Manager at Fresno Valves
Using DriveWorks, the Fresno Valves Sales Team can now generate a full quote for a customer within seconds, along with a Bill of Materials and quote drawing. In another 30 minutes, they will have the shop drawing and a BOM that can be sent to their ERP system.
Optimized Sales Process
Quote drawings demonstrate both 3D and isometric views. When a customer approves a quote, the salesperson can go back into the system, pick up the quote drawing, produce the shop drawing automatically, along with the BOM – all through DriveWorks.
Owing to the huge time savings associated with DriveWorks, Fresno Valves can now answer sales inquiries even faster.
See What You Can Achieve with DriveWorks
Explore our online product configurator examples to see the many different ways DriveWorks can be used for design automation and digital selling.