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How Wikk Industries achieves faster designs and improved customer experience with DriveWorks

Configuring accessibility products online

For manufacturers of highly customised products, balancing configurations with accuracy and efficiency can be a constant challenge. As product complexity grows, so does the risk of errors, delays, and inefficiencies. DriveWorks design automation3D product configurator, and CPQ solutions enable manufacturers to automate complex engineering tasks, maintain quality standards, and deliver products efficiently. Wikk Industries uses DriveWorks to automate custom designs and deliver custom code-compliant accessibility solutions at scale.

The challenge

Wikk Industries is based in the USA and designs and produces code-compliant accessibility solutions, such as automatic door activation systems. Their products are designed to help people interact with buildings more easily.

As a small company with a small engineering team, Wikk faced an increasing level of manual work driven by customization and demand. Much of their work involved repetitive design tasks, either recreating drawings from scratch or updating previous designs for new specifications. This created several challenges:

  • Significant time spent on lower-value, repetitive CAD work
  • Slower design cycle times
  • Limited engineering time for innovation and product improvement

The solution

Wikk adopted DriveWorks as a design automation solution, starting with DriveWorks Solo to streamline internal engineering processes. Using DriveWorks rules-based design automation technology, their engineers capture design knowledge and reuse it to automatically generate new models and drawings. They now produce designs that are already 80% complete in minutes.

As their business grew, Wikk upgraded to DriveWorks Pro to build a 3D product configurator solution. The result was the launch of panoptikk, a 3D product configurator powered by DriveWorks. Their configurator enables customers to:

  • Configure accessibility products online
  • Visualise solutions in real time
  • Generate accurate and code-compliant configurations

The benefits

The implementation of DriveWorks delivered several benefits for Wikk Industries:

1. Time savings

Design automation reduced hours of repetitive design work to minutes. Instead of redrawing parts, engineers now generate them automatically from predefined rules.

2. Increased engineering capacity

By eliminating manual tasks, Wikk’s engineers can focus on higher-value activities like innovation and improving accessibility solutions.

3. Enhanced customer experience

The introduction of a 3D product configurator transformed how customers interact with Wikk. They can now visualize product selections in 3D and have greater confidence in their final designs.

4. Guaranteed code compliance

Code compliance is built into configuration rules, guaranteeing that all entrance designs comply with the necessary code requirements.

5. Increased sales

Within three weeks of the launch of panoptikk, Wikk has seen an increase in sales tied directly to panoptikk.

We allow customers to visualize exactly what they’re building. And we built in ADA compliance and interference detection, so you can’t design something that is not code compliant.

Brian Hawthorne

President & CEO at Wikk Industries

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