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Why manufacturers are replacing manual quotes with CPQ

Streamlined quoting for custom products

Replacing manual quotes with CPQ to achieve faster quote cycles

Traditional quote workflows for custom products rely on sales teams using extensive spreadsheets containing thousands of product variables. Mistakes are easy to make when working with so much information, and upsell opportunities are difficult to identify. Quoting errors lead to dissatisfied customers and lost sales. Manufacturers are replacing manual quotes with CPQ to make it easier for sales teams to produce accurate quotes for custom products, apply accurate pricing calculations, and automatically generate custom quotes. Accurate quotes are created faster, increasing quote-to-sale conversion rates and improving customer experience.

How CPQ wins over manual quotes

Implementing a CPQ solution optimizes pricing and quoting processes, enabling manufacturers to manage complex configurations without compromising accuracy, efficiency, or customer satisfaction.

CPQ solutions automatically generate accurate quotes in minutes so salespeople can configure products, calculate prices, and generate proposals in real-time. Delivering accurate custom quotes with quick turnaround times gives manufacturers the competitive edge to win more deals.

Manufacturers are replacing manual quotes with CPQ for several reasons:

  1. Reduction in quote times
  2. Improved accuracy
  3. Increased deal size
  4. Improved customer experience
  5. System integration
  6. Scalability for custom products

Reduction in quote times

Guided selling enables sales teams to configure complex custom products more accurately and faster. Streamlined configuration improves quote cycle times and gives sales reps more time to focus on selling rather than building quotes.

Quotes are generated automatically, based on accurate configurations and real-time pricing. This not only speeds up quote turnaround times but also frees up sales teams to spend more time on selling and less time on sales admin.

Improved accuracy

CPQ solutions work on predefined rules based on engineering logic, design standards, and production feasibility, and enforce configuration accuracy. This ensures that quotes are consistently accurate and reduces rework volumes.

Rules-based pricing logic ensures that quote pricing is always up to date and accurate. Complex pricing and discounts that might have previously taken days to put together are automatically calculated.

Increased deal size

Guided selling enables sales teams to easily identify add-on, upsell and cross-sell opportunities.

Rules-based configuration provides prompts for suitable additional options, enabling sales teams to offer higher-value products and product bundles. Rules-based pricing logic ensures volume discounts are applied correctly to optimize deal margins.

Improved customer experience

3D product configuration enables customers to visualize and personalize products in real-time, streamlining the customization process. By prompting questions and providing suggestions, guided selling technology helps sales reps narrow down customization options to only those that meet the customer’s specifications and that are valid from a manufacturing point of view.

This level of customer service not only meets customer expectations but also exceeds them, contributing to an improved and more profitable customer experience.

System integration

CPQ integrations connect and embed CPQ technology with other business systems, applications, and platforms. These integrations enhance the functionality of CPQ software when integrated with other business-critical systems, such as CRM, ERP, e-commerce platforms, and other business applications.

Seamless automatic data transfer between different systems and teams frees up time to focus on designing, selling, and producing rather than spending time on error-prone manual administration tasks.

Scalability for custom products

CPQ solutions enable the scalability of custom products by automating the complex, time-consuming, and error-prone process of manual configuration and quoting.

By replacing manual workflows with guided, rules-based, and integrated systems, manufacturers can handle a higher volume of complex orders without increasing engineering headcount or risking errors. 

Learn more about DriveWorks CPQ

Learn more about DriveWorks CPQ for Manufacturing, the ideal software for manufacturing companies to build a configure, price and quote solution.