![](https://www.driveworks.co.uk/wp-content/uploads/2023/11/DriveWorks-Slider-FHBrundle.png.jpg)
F.H.Brundle
Providing quotes and technical drawings within minutes, anytime, anywhere, any day with DriveWorks
Challenge
F.H.Brundle needed a solution that would allow customers to configure systems to their own dimensions, creating accurate quotes and detailed drawings in minutes, saving their customers hours of work and helping to eliminate mistakes.
Solution
DriveWorks Pro was the ideal solution. The powerful technology in DriveWorks made it easy for F.H. Brundle to capture the knowledge of their designers and build a product configurator that enables anyone to configure custom products accurately, and automatically create custom SOLIDWORKS drawings and documents that are sent within minutes.
Results
Implementing DriveWorks has enabled F.H. Brundle to simplify quoting, improve accuracy and deliver superior customer service. Customers can configure custom balustrades anytime, anywhere, and receive order-specific sales documents, parts lists, and technical drawings within minutes.
Company overview
Implementing DriveWorks has enabled F.H.Brundle to simplify quoting, improve accuracy and deliver superior customer service. Customers can configure custom balustrades anytime, anywhere, and receive order-specific sales documents, parts lists, and technical drawings within minutes.
![](https://www.driveworks.co.uk/wp-content/uploads/2024/01/DriveWorks-CustomerSuccess-FHBrundle-1.jpg)
Challenge
Improving customer experince
F.H.Brundle wanted a solution that would allow internal teams, customers, and distributors to configure balustrade systems to their own dimensions online, then automatically receive order-specific quotes and technical drawings in minutes.
Estimating and quoting custom designs was time-consuming and vulnerable to errors.
F.H. Brundle identified an opportunity to improve the experience of internal teams and trade customers by creating a product configurator.
Solution
F.H. Brundle chose DriveWorks Pro as their design automation and online product configurator solution. Using DriveWorks, F.H. Brundle built Liveconfigurator™, an online 3D product configurator for their internal teams, distributors and customers.
“Our team designed Liveconfigurator™ to make life simple for anyone who needs a quote and would like detailed drawings for one of our systems.”
With many years of experience in both the practical and technical design of balustrades, F.H.Brundle have added their knowledge and expertise into their configurator, to make it easy for anyone to design a system that meets their needs.
![](https://www.driveworks.co.uk/wp-content/uploads/2024/01/DriveWorks-CustomerSuccess-FHBrundle-2-min.png)
![](https://www.driveworks.co.uk/wp-content/uploads/2023/11/Quote-1.png)
Our sales staff are saving valuable time and our customer service is better than ever. We are building customer loyalty, increasing sales, and avoiding mistakes.
![](https://www.driveworks.co.uk/wp-content/uploads/2023/11/Quote-2.png)
Richard Twiddy, Design Office Manager
F.H.Brundle
Results
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