With WEATHER GUARD’s previous 2D configurator, a user-submitted configuration would take up to three days to be assigned to a distributor. However, distributor feedback revealed that not acting on leads within the first four to eight hours can mean lost business.
WEATHER GUARD wanted to be able to send referrals to distributors immediately, creating a viable lead pool to close more deals.
As a result of using a DriveWorks CPQ solution, requests are now immediately sent to a distributor for follow up, and the company has gained visibility into the complete lead lifecycle. The opportunity is captured in Salesforce, allowing WEATHER GUARD to track status all the way through to close, accurately capturing sales dollars.