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Alitex Improving Customer Experience with DriveWorks Pro

Alitex is Improving Customer Experience with DriveWorks Pro

Alitex, headquartered in the UK, designs and manufactures single-glazed and double-glazed structures for a range of customers and industries.

Before Implementing DriveWorks

Alitex moved from 2D CAD to SOLIDWORKS to give them the ability to create a 3D model and a drawing of each product. Using SOLIDWORKS 3D CAD functionality gives them more scope to use isometric views, offering their customers a better experience.

This wasn’t enough, as Alitex wanted to further improve customer experience, so they added DriveWorks to their design process.

Before using DriveWorks, it would take up to 40 hours to design a small bespoke greenhouse, including checking time.

Now, Alitex’ design process has been significantly reduced, and saved time can be used to develop new products

Saving Time, Improving Customer Experience

Prior to implementing DriveWorks, it would take up to 40 hours to design a small bespoke greenhouse, including checking time. With DriveWorks, Alitex are able to halve their design time, to just 20 hours. The saved time is spent developing the product and design process to further enhance the customer experience.

Adding DriveWorks has also helped Alitex to build in quality as each configured product is generated from the original SOLIDWORKS master model and drawing.

Alitex use DriveWorks to automate the production of SOLIDWORKS models for their Traditional glazing system and their Messenger glazing system.

Thanks to DriveWorks, we have cut down design time from 40 hours to 20 hours, improving the customer experience to help enhance their decision making process.

Eliott Dean, Designer at Alitex Ltd

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Automated Document Generation

Each time a new specification is run, DriveWorks also automatically generates key documentation for the Manufacturing Team to use to manufacture the product. This includes a Bill of Materials, CAM information and drawings.

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Reducing Errors

DriveWorks automatically generates ground plan drawings for each bespoke product. This provides the builder with the information they need to build the base and gives the customer a visual representation of the product they will receive.

See What You Can Achieve with DriveWorks

Explore our online product configurator examples to see the many different ways DriveWorks can be used for design automation and digital selling.